6 Qualities to Look for in a Computer Repair Service

Computer repair Woodbridge CTWhen it comes to deciding who you choose to do a computer repair, it’s a hard decision to make. You want to find someone you can trust and who won’t charge astronomic fees.

Entrusting your computer to a reliable firm is, therefore, one of the most important aspects to consider when your PC has stopped working.

So how do you distinguish between a trustworthy PC repair service and one that’s not worth your time and money?

Proper research is the key. The more time you spend comparing service providers, the higher your chances to find a reliable one.

Why Is a Good Computer Repair Service So Important?

When it comes to getting their computer repaired, most people very rarely back up their files. Statistics show that only 39 percent of Americans take this step.

That’s a worrying statistic considering that if your computer breaks down and you need to repair it, you’ll risk losing all of your pictures, memories, and files.

For this reason, it’s essential to prepare and have a backup. It’s even more important to make sure you’re taking your PC to a repair shop that will protect your data and recover it successfully.

It’s not unusual for people to pay as much as $500 for specialized data recovery options to get back the files on damaged hard drives.

The question is: what should you look for when searching for a high-quality computer repair service? Here are some tips to help you out!

1. High Ratings and Reviews

If you can get a recommendation from somebody you know, that’s the best place to start. Often, people will be able to give you a realistic view of the best computer repair services based on their own experiences.

Also, go online and search for ratings and reviews. Make sure to check out places that are often overlooked, such as Google and Facebook pages as well as other review boards like Yelp.

Read the feedback left by other customers. See if their expectations have been met. Sometimes, a repair center will charge customers $300, but they will still give a five-star rating for what should have been a $75 job.

If they’re unaware of what prices to expect, the reviews can give you a clear picture. Always make sure to dig into the comments, and if in doubt, do a little recon in a local shop.

2. Pay a Reasonable Price

Computer repair costs between $60 and $80 on average. It depends on the type of repair as well as on the computer’s age, brand, and tech specs.

It’s worth remembering that many PC firms can charge by the hour. The expected fees may not include the cost of hardware or parts.

For example, you may expect to pay for a diagnosis and a fresh install of an operating system around $75. However, if you need to have a new hard drive fitted as well, your costs may well nearly double.

3. Make Sure They Guarantee the Work

Any reputable computer repair center should provide a guarantee for their work. If you have new hardware, you will get a manufacturer’s standard guarantee for the parts, but not for the labor of fitting.

A computer firm may give you a guarantee for the work they have performed from anywhere between 28 days and 90 days or sometimes even more. Always check what the guarantees cover, with software being a particularly tricky thing to question.

Some firms may refuse a repair under guarantee if they believe you caused the damage through an unrelated issue, such as a virus.

4. Check If There Is a Minimum Charge and a Cost Limit

Any work requiring a specialized engineer to look at a piece of equipment will cost extra. What you want to avoid is an engineer who charges you $90 per hour and takes nine hours to fix your problem.

Always check what the minimum cost is and what’s included in that cost. Some firms will give a hardware diagnostics, for example. Ask beforehand if there are any extra fees you should be aware of.

You should also ask about setting a cost limit.

This is when you agree on a maximum price based on what the engineers expect the fault to be. If the repairs exceed that cost, they will need to consult you first, and then you can make an informed decision on what to do.

5. Ask Upfront If There Are Any Hidden Costs

As with any repair services, there will always be those hidden costs that you don’t anticipate. Make sure you have a good idea of what the costs associated may be.

A reliable firm will tell you all the pricing upfront.

It’s also worth checking what fees they charge if they cannot resolve the problem or if it’s uneconomical to repair. In some cases, the repair would cost more than buying a new computer.

Hidden costs can include separate costs for data backup as well as installation costs for fitting parts.

6. Find a Repair Service Company That Talks in Plain English

When it comes to technical repairs, there is a lot of jargon and mumbo-jumbo that the average John Doe won’t understand.

When experts start talking about malware, CMS, or a damaged SATA cable, most people will have no idea what’s happening.

Find a repair center that will tell you in plain English exactly what’s gone wrong, how they are going to fix it, and what the expected costs can be. This is one of the most important things to look for in a computer repair service.

Make a Smart Decision

Now you know exactly what to look for when getting your computer repaired. You also have peace of mind knowing that you’ll be paying a fair price for a fantastic service.

Ready to choose a repair center you can trust? If you need help with a computer issue, reach out to us today!

The 8 Greatest Benefits of a Custom Built PC

Everyone has their own computer needs which is why a custom built PC can be such a good option. Check out the greatest benefits of these PCs, here.

Wondering if a custom built PC is worth it?

If you’ve never experienced what a custom built PC can do, you’ll be pleasantly surprised. You need a computer anyway. Why not spring for a custom option that can do everything?

In this guide, we’ll show you the top benefits of a custom built PC, so you can make an informed choice. Keep reading to learn more!

What’s a Custom Built PC?

Wondering what it means to say “custom built PC”?

With a custom PC, you literally build your own computer – or buy one that was custom-built to your specifications.

What makes these PCs different from the computers you buy in the store? Nothing – or everything.

Every computer needs the right pieces in order to function, whether you buy it or build it. Hard drives and processors some of the more fundamental, yet essential, components.

The parts used in a computer determine what it’s capable of. If you build a custom computer using the same basic parts as a store-bought computer, you won’t see a big difference.

However, a custom built PC allows you to select the exact parts you want. If you want to, you can build a custom PC like nothing else on the market.

Now, let’s take a closer look at the benefits of custom-building your PC.

1. Choose Your Own Motherboard

The motherboard makes the biggest difference in terms of functionality. Choosing your own motherboard specifications opens up a world of possibilities.

When you buy a standard PC, you get whatever motherboard comes with it. To get support down the road, you have to go back to the vendor where you bought the computer.

However, when you choose your own, it’s easier to make changes later. After all, you already know what you’re working with. You can easily make upgrades using compatible parts, for example, giving you way more control over the final product.

2. Better Cooling System

The more you add on to your PC, the more heat it generates. You’ll need a more advanced cooling system to keep your computer running. A basic cooling system may fail under the weight of heat-generating modifications.

However, a custom built PC lets you change the internal layout of the computer for optimal airflow, keeping things naturally cooler. You can also boost the cooling system using extra fans or liquid cooling.

3. Higher Quality Parts

When you hand-select every part of your PC, you can guarantee their quality.

With manufactured computers, you get what you get. Many manufacturers will cut corners by using as many low-quality parts as they can get away with. Build your own PC, and you get to make the quality determination instead.

4. Upgrade With Ease

Time to upgrade the system? With a store-bought computer, upgrades can be difficult and expensive. When you build it yourself, you know exactly what parts you’re working with. You can easily change them for better compatible parts later on.

Building it yourself also means you already have knowledge of where everything goes and how to install them. You won’t need help with an upgrade. Even better – there’s no warranty you can void when you upgrade a PC you built.

5. Add Custom Features

Perhaps the best part of a custom built PC is, well, the customization.

Everyone wants to use their computer for slightly different purposes. With customization, you can align your computer’s function with how you intend to use it.

If you’re a programmer, you’ll want a custom computer with different capabilities than if you’re a gamer. Of course, if you do both, you can build a PC for that, too.

One of the most useful things to customize is the power supply. Your computer’s durability depends on how you source the power.

When you customize your PC, you’ll want a power source that can support it. Trying to change the power source of a PC bought in a store is much more difficult.

6. Save Money

It may sound surprising, but you can actually save money by building your own PC.

Of course, you can spend as much as you’d like, depending on what parts you choose. But you also can find many ways to save money and build your PC for less than what you’d pay in a store.

If you buy a standard PC and modify it, you can easily spend too much to get the capabilities you want. A custom PC allows you to get the specific capabilities you need at the lowest cost possible.

Of course, this only makes sense if you need a computer to have certain capabilities. If you only need a computer that works for email, word processing, and browsing the internet, you’ll be fine with a standard PC.

7. Better Warranties

Sure, the computer you build yourself won’t have its own warranty. However, most of the parts you’ll use to build your custom PC will have individual warranties, a better deal in the long run.

A standard computer warranty lasts for a year or two. It’s voided if you drop the computer, spill something on it, or modify it.

However, parts warranties typically last for two or three years, allowing you to replace or repair each individual part as needed.

8. New Knowledge

Building a PC allows you to gain some awesome knowledge. You’ll also be able to take pride in telling people that you built a computer yourself.

Ready to Try a Custom Built PC?

Of course, building your own computer isn’t for everyone. Sometimes, you want custom capabilities, but don’t have the time to build it yourself.

We can help – check out information about our custom PCs here.